FAQs

HOW LONG DOES AN ORDER TAKE TO ARRIVE?

U.S ORDERS WITH FREE SHIPPING:

Please allow 13-20 business days for your order to be Delivered. You can check your tracking number for updates or email us. Keep in mind this is a PRE-ORDER

U.S ORDERS WITH EXPRESS SHIPPING:

Your order is a priority and will arrive within 7-10 business days.

INTERNATIONAL ORDERS:

Please allow 10-20 business days for delivery.

 I'VE PLACED MY ORDER. WHAT HAPPENS NEXT?

You will be emailed an order number. If you selected express shipping, you will receive a tracking number within 24 hours of your purchase. If you selected free shipping, please allow up to 2 days for a tracking number to be emailed to you.
 CAN I CANCEL OR RETURN MY ORDER?

We do not currently offer returns or refunds. We do offer exchanges for different sizes and defective hoodies.

You can request an exchange by emailing support@detoxbrand.us
WHICH PAYMENT METHODS DO YOU ACCEPT?


• All major credit cards, as shown at checkout

• PayPal: if you do not have an account yet, you can create one while shopping with us

• Apple Pay, Google Pay, Samsung Pay 

Dm on Instagram for cash app @2thurl_clothing

Please note that your billing address must match the address on your credit card statement. 
HOW CAN I TRACK MY ORDER?

Once you place your order online, you will be able to see the details of the purchase through the email you provided us.